© 2019 Knowles Dance & Fitness Studio. PRIVACY POLICY. CONTACT US.

  • w-facebook
  • Twitter Clean
  • White Instagram Icon

OUR POLICIES

Registration/Payment - Dance Classes
  • In order for a position to remain open for you or your child in our classes, payment is required in advance on the 28th of each month by Direct Debit. If you or your child joins half way through a month, payment will be taken pro-rata in cash.

  • Direct Debit Payment Scheme - Payment will be taken from the account of your choice on 28th of every month in respect of the following month, i.e. payment for December's classes will be taken on 28th November. If the payment isn't received before the new month starts, we will refuse entry into our classes.

  • We reserve the right to make changes to the payment amount and/or collection date. If this is the case, you will be given a minimum of 14 days notice either by email or verbally. 

  • Prices are based on school term time only. Our annual term fee varies depending on which class and how many classes are taken, but divided equally into 12 months. This creates a simple payment process and makes it much more manageable.  Please get in touch for our term dates/prices. You will not be in a contract, you are able to cancel the classes, however, we do require a minimum of one month notice. 

  • We use GoCardless as our official Direct Debit collector. GoCardless is regulated by the FCA as an Authorised Payment Institution. Payments made via Direct Debit are covered under The Direct Debit Guarantee. Once a Direct Debit amount has been agreed, you will receive an email from GoCardless explaining how to proceed with the set up. Please ensure you follow this link promptly to avoid any complications in setting up payment. If the account isn't set up within 5 working days before the payment due date, we will have to request the money by either cash or card once you visit the studio for that particular month; payment will then commence from 28th of the following month.

Child Protection

At Knowles Dance & Fitness Studio, we have a duty of care to all children in our classes. For younger students, we will allow collection from a Parent or Guardian only unless otherwise requested. Our classes are generally run back-to-back without any break in between. Please arrive promptly to collect your child to ensure they leave the studio safely.

Photographic/Filming Equipment

We may require you to sign a declaration when you first visit us, agreeing to the use of cameras in our studio which may be used to take photographs/videos of your child. These photographs/videos may be used in our printed and online publicity if required, including social media sites. 

Health & Safety

We will require you to fill in an Emergency Contact form when your first visit us. This form is required to not only give us a second contact in case of an emergency, but to also make us aware of any known illness or disability that may affect your child during lessons. In the case of minor accidents, first aid will be administered by a qualified first aider and recorded in the accident book.